African Blend x Coarse Ground

Compostable Packaging

At Brown Sugar N' Coffee Inc., we believe in taking care of our planet as much as we care about providing you with the best coffee experience. That's why we're committed to using compostable packaging for our coffee products.

What is Compostable Packaging? Compostable packaging is made from plant-based materials that can break down naturally in composting environments, leaving no toxic residues behind. Unlike traditional plastic packaging, which can take hundreds of years to decompose, our compostable bags and containers are designed to return to the earth safely and efficiently, enriching the soil in the process.

Why It Matters By choosing compostable packaging, we're reducing our environmental footprint and helping to combat the growing issue of plastic waste. This packaging aligns with our mission to promote wellness not only for our customers but also for the environment. Every bag of coffee you purchase from us is a step toward a more sustainable future.

How to Compost Our Packaging

• Home Composting: You can compost our packaging in your backyard compost bin. Just make sure to follow your composting guidelines, ensuring a balanced mix of green and brown materials for optimal breakdown.
• Commercial Composting: If home composting isn't an option, many communities offer commercial composting services that can handle our packaging. Check with your local waste management provider for details.

By choosing Brown Sugar N' Coffee Inc., you're not just enjoying delicious coffee—you're also making a positive impact on the planet.

Non-Refundable Policy

At Brown Sugar N' Coffee Inc., we take pride in delivering high-quality coffee products that are sustainably sourced and carefully crafted. Due to the perishable nature of our coffee products, all sales are final and non-refundable.

Please Note:

• We do not accept returns or offer refunds on any coffee products once they have been purchased.
• In the rare instance that you receive a damaged or incorrect product, please contact us within 7 days of receiving your order at brownsugarcoffee.orders@gmail.com. We will work with you to resolve the issue promptly.
• Refunds or exchanges will only be issued if a product is defective or if there was an error on our part. Proof of the issue, such as a photo of the product, may be required.

Thank you for your understanding and for choosing Brown Sugar N' Coffee. We appreciate your support and are committed to providing you with the best coffee experience possible.

Shipping Policy

At Brown Sugar N' Coffee, we strive to ensure that your order is processed and delivered with care and efficiency. Please review our shipping policy below for detailed information on how we handle orders.

Order Processing

• Processing Time: All orders are processed within 2-3 business days (Monday through Friday, excluding holidays). You will receive a confirmation email once your order has been processed and is ready to ship.
• Order Changes: If you need to make changes to your order, please contact us within 24 hours of placing it. We cannot guarantee that changes can be made after this time.

Shipping Rates & Delivery Times

• Domestic Shipping: We offer standard and expedited shipping options within the United States.
  • Standard Shipping: Estimated delivery time is 5-7 business days.
  • Expedited Shipping: Estimated delivery time is 2-3 business days.
• Shipping Rates: Shipping rates are calculated at checkout based on the total weight of your order and your shipping location.

Free Shipping

• We offer free standard shipping on orders over $100 within the United States. Free shipping will automatically apply at checkout if your order qualifies.

International Shipping

• At this time, we do not offer international shipping. We hope to expand our shipping options in the future to serve our international customers.

Order Tracking

• Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track the status of your delivery.

Shipping Delays

• While we strive to deliver your order within the estimated time frame, delays can occasionally occur due to factors beyond our control (e.g., carrier delays, weather conditions, etc.). If your order is delayed, we will do our best to keep you informed and work with the carrier to resolve any issues.

Lost or Damaged Orders

• If your order is lost or arrives damaged, please contact us immediately at brownsugarcoffee.orders@gmail.com. We will work with the shipping carrier to investigate the issue and arrange for a replacement or refund as necessary.

Questions or Concerns?

If you have any questions or concerns about your order or our shipping policy, please don't hesitate to reach out to us at brownsugarcoffee.orders@gmail.com. We're here to help!